dot.bomb: My Days and Nights at an Internet Goliath

dot.bomb: My Days and Nights at an Internet Goliath
by J. David Kuo

dot.bomb: My Days and Nights at an Internet Goliath
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Book Summary Information

Author: J. David Kuo
Edition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 2003-02-01
ISBN: 0316600059
Number of pages: 320
Publisher: Back Bay Books

Book Reviews of dot.bomb: My Days and Nights at an Internet Goliath

Book Review: The Creator Syndrome
Summary: 4 Stars

I found this book because I have started a small business and wanted more insight into the dotcom failures. I must say that it was a very enjoyable read. The author has good pace and, at moments, gives the reader pause so that you can examine your own work-related issues.

Business is a large Bell curve; at one end is the consumer (person, business, government, whoever); at the other end is the product (physical product, specific knowledge, skill), and in the middle is Value America and others.

Clearly this book demonstrates what can happen when things start to unravel and you are locked into battle with investors on one side and egos on the other.

I once read that you should be patient for growth, but not for profits...this is SO TRUE. Capturing market is great, but if you don't also capture profits then what's the point. Even worse is going public when you're nowhere near profitability. That just ups the ante.

Overall if you're wondering what can go wrong in a business, why IPOs shouldn't be taken lightly, why aspirations of wealth subvert business integrity and decision making, and why smooth-talking people without the numbers shouldn't be trusted then this is the book for you.

I only rated it 4 stars because there could have been more in the way of decision analysis, etc. Though at Value America it doesn't seem like analysis was really a word they were familiar with...maybe the net world moved to fast for them!

Summary of dot.bomb: My Days and Nights at an Internet Goliath

Widely hailed as the most enjoyable business book of recent seasons, dot.bomb is the astonishing story of the Internet gold rush as it could only be told by an insider.

J. David Kuo saw it all: the sky's-the-limit optimism, the hundreds of millions spent in a giddy grab for market share, the investors slavering to be inside, the belief that there really were new rules. He also saw what happened when wretched excess and ego-driven blunders forced gravity to reassert itself and when, ultimately, Wall Street demanded results. His book, alive with hilarious incidents and colorful characters, is destined to become a touchstone of the dot-com era.


Anyone who stumbled through the Web's earliest days--as either a starry-eyed entrepreneur, investor, or employee--will find plenty to recognize in J. David Kuo's insightful and entertaining dot.bomb. Wrapped in the tale of Value America, Craig Winn's wildly unsuccessful bid to hop aboard the Internet revolution in 1997 and totally remake retailing, the book paints a clear picture of the way optimism and wishful thinking became fatally intermingled in the rush to mine the gold supposedly buried deep within this glowing, new electronic medium. And Kuo, formerly the company's senior vice president of communications, knows the story intimately and shows here that he also knows how to tell it.

"The single goal was to build scale, build the brand, and become the Internet behemoth... overnight," he writes in describing how Winn, a traditional businessman with traditional ideas about building a traditional company, was sucked into the day's unbridled cyber-fervor as he tried to assemble his vision of a one-stop electronic shop that took advantage of all the Net's imagined bells and whistles. "[But] Winn had more competitors than he imagined," Kuo continues. "In Silicon Valleys, alleys, and corridors, retailers, technologists, and bankers were creating dot.com companies that would sell pet food, lingerie, books, electronics, discount items, luxury items, home-improvement items, furniture, and everything else imaginable. All those companies were already operating on new Internet math. Winn had to catch up."

In the pages that follow, Kuo vividly chronicles the heady years that came just after Michael Wolff's pioneering Burn Rate era, and he does so with just as juicy an insider's perspective (although without the rancor and animosity that such an experience often engenders). There also are plenty of practical lessons here. One strongly suspects, however, that much like those brought back from gold rushes to Sutter's Mill, these also will go largely unheeded when the fever spreads again. --Howard Rothman

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