Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction
by William Byham, Jeff Cox
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Book Summary Information
Author: Jeff Cox, William ByhamEdition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 1997-11-11
ISBN: 0449002829
Number of pages: 224
Publisher: Ballantine Books
Book Reviews of Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction
Book Review: ZAPP! ROCKS!
Summary: 5 Stars
This book is completely transforming my management force. My managers are more employee focused and the results are naturally falling in line. I highly reccommend it.
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Summary of Zapp! The Lightning of Empowerment: How to Improve Productivity, Quality, and Employee Satisfaction
Most managers know that revitalization in their companies must occur from the ground up. But how to get that message to employees without applying the kind of pressure that makes them even less productive? The answer is empowerment. In this motivating book, you will find specific strategies designed to help you encourage responsibility, acknowledgment, and creativity so that employees feel they "own" their jobs. It's all here, in an accessible guide for the successful managers of tomorrow.General Books
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