Working with Microsoft Dynamics(TM) CRM 4.0
by Mike Snyder, Jim Steger
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Book Summary Information
Author: Jim Steger, Mike SnyderEdition: Paperback
Published: 2008-03-10
ISBN: 0735623783
Number of pages: 624
Publisher: Microsoft Press
Book Reviews of Working with Microsoft Dynamics(TM) CRM 4.0
Book Review: Good condition and fast delivery
Summary: 5 Stars
Good condition and fast delivery. It only took 10 days before I received it in New Zealand. Will trade again
Summary of Working with Microsoft Dynamics(TM) CRM 4.0
Get a practical introduction to Microsoft Dynamics CRM now updated for Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM is a value-packed customer-relationship management (CRM) solution for small- and mid-market businesses. The latest version adds workflow management capabilities, and will be delivered as an on-demand service through Microsoft? Office Live. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applications including Microsoft Office Outlook?, Microsoft Office InfoPath?, and Microsoft SharePoint? Products and Technologies this is one of the only books written for both developers and those who implement business solutions. Authored by experienced practitioners, this book provides case studies, integration and performance guidelines, and toolsets the information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft Dynamics CRM 4.0, making it of interest to IT professionals who support Microsoft Dynamics CRM 4.0 users. And power users will learn how to customize individual Microsoft Dynamics CRM 4.0 experiences. This introduction includes a 120-day evaluation copy of Microsoft CRM 4.0, as well as sample data and code samples on the Web.Key Book Benefits:
Delivers practical information from expert authors who have deployed, customized, and maintained Microsoft Dynamics CRM in the field
Provides case studies, integration and performance guidelines, and toolsets
Includes code samples, and demo data will be available on the Web
Features a CD with a 120-day evaluation copy of Microsoft Dynamics CRM 4.0
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