Working with Emotional Intelligence

Working with Emotional Intelligence
by Daniel Goleman

Working with Emotional Intelligence
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Book Summary Information

Author: Daniel Goleman
Edition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 2000-01-04
ISBN: 0553378589
Number of pages: 400
Publisher: Bantam

Book Reviews of Working with Emotional Intelligence

Book Review: useless
Summary: 1 Stars

The whole idea about Emotional Intelligence is appealing and I actually buy it. But the just keeps telling stories after stories of how emotional intelligence is important, how most companies/people/training guides overlook it. The book never talks about how to actually develop emotional intelligence. The book is so incredibly repetitive and lacking any useful content that I am surprised how an intelligent person like Daniel Goleman could have thought of publishing it.

Let me tell you the gist of how to develop emotional intelligence (based on this book and several others):

- The part of brain dealing with emotional intelligence learns by practise/repetition. You cant unlearn an old habit or learn a new one by just thinking about it conceptually.
- Therefore to develop emotional intelligence, you have to train your mind repetitively.
- The re-wiring of a habit in your brain happens at the instant when an event occurs that triggers a habit and you react to that event in a different way than you are habitual of doing. By repeating this over and over, your brain will learn the new habit. There are numerous self-help books out there which will create exercises for you to follow in your daily routine so that you can repeatedly apply the new habits you want to learn. But these methods are very slow simply because the number of iterations required to re-wire the brain will require a long time to happen.
- If you want to change your habits fast, you can use certain meditation techniques. Some of them are more useful than others. A very potent technique is Vipassana meditation. Due to the way you use your brain while doing this meditation, the re-wiring happens very fast.

I do not want to explain this in detail here because:
1. This is a book review and the space is not enough :)
2. I am talking from my personal experience.
3. people usually like to read proofs for such claims. I am not an expert on meditation, nor a neuro-scientist. But I have practised Vipassana and it has given me great results.

So all that I will say is: you heard from me that Vipassana meditation is useful. Go do your own research find out what it is. Try it out. If you understand it, and apply it for a while, most likely you will start observing changes in your life very quickly (within weeks). If it actually benefits you, then accept it. Otherwise its just something you tried. If nothing else, you will atleast have learned a stress-reduction technique.

PS: If you find it absolutely useless, I feel sorry for you. Please dont sue me. :-)

Summary of Working with Emotional Intelligence

Do you have what it takes to succeed in your career?

The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.

For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today-and the future.

Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.

Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise.

Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.

Working with Emotional Intelligence could prove to be the most important reference for bottom-line businesspeople in the first decades of the 21st century.
Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact, and communicate. Analyses done by dozens of experts in 500 corporations, government agencies, and nonprofit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ or expertise for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self-assessment, self-control, initiative, and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management, and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a nonprofit preschool--that show how these competencies lead to or thwart success.

Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price


This abridged audio version, sharply narrated by the author, focuses on Goleman's theories of emotional intelligence in the workplace, a standard that measures how well people manage feelings, interact, and communicate. In educational but accessible tones, Dr. Goleman explains the need for emotional intelligence in employees, the issues that arise when such skills are lacking, and practical guidance on how to achieve these skills. Goleman's use of real-life examples highlights the important lessons learned from business-world successes and failures. The humorous anecdotes also keep the listener entertained while he presents somewhat esoteric but insightful and interesting ideas, which ultimately increase the potential to succeed and lead others. (Running time: three hours, two cassettes) --Cate Bick

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