Work With Me!: Resolving Everyday Conflict in Your Organization

Work With Me!: Resolving Everyday Conflict in Your Organization
by Gini Graham Scott

Work With Me!: Resolving Everyday Conflict in Your Organization
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Book Summary Information

Author: Gini Graham Scott
Edition: Paperback
Audio: English (Unknown); English (Original Language); English (Published)
Published: 2007-07-02
ISBN: 0595453260
Number of pages: 186
Publisher: ASJA Press

Book Reviews of Work With Me!: Resolving Everyday Conflict in Your Organization

Book Review: Insightful!
Summary: 4 Stars

Gini Graham Scott presents a model for handling any type of conflict using the ERI - emotions, reasons, and intuition - model. With this model, Scott calls for controlling negative emotions (E) and getting them out of the way. Then, she suggests understanding the reasons (R) for the conflict and the different conflict styles that might be used in dealing with it. The last step is and using the intuition (I) to come up with alternatives to choose the best approach. This book is well written in a clear, easy-to-understand style. The illustrations, charts, and fill-in-the-blank questions are especially helpful in showing how to apply the model in your own organization. We [...] recommend this book for executives and managers, although it can be applied by others in the workplace and in everyday life to deal with any kind of conflict.

Summary of Work With Me!: Resolving Everyday Conflict in Your Organization

In Work with Me!, author Gini Graham Scott presents her proven conflict resolution model?first outlined in her popular book Resolving Conflict and now in Disagreements, Disputes and All-out War. Here she applies this model to the workplace, guiding readers on how to manage emotions and use logic and intuition to resolve common problems on the job. Written for everyone within an organization?workers, managers, supervisors, human resource directors , and CEOs?this book offers the tools needed for taking charge of workplace conflicts and developing the skills to:

  • -Conquer emotional barriers to resolving conflicts
  • -Overcome common communication problems
  • -Recognize the organizational and political factors that can create friction
  • -Identify individual interests, needs, and wants that drive conflict situations
  • -Deal with difficult people
  • -Apply a variety of conflict and negotiation styles
  • -Brainstorm ideas to generate resolution alternatives
  • -Visualize optimal outcomes

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