Tipping Point Leadership (HBR OnPoint Enhanced Edition)
by W. Chan Kim, Renee Mauborgne
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Book Summary Information
Author: Renee Mauborgne, W. Chan KimEdition: Digital
Audio: English (Published)
Format: Download: PDF
Published: 2003-04-01
ISBN: N/A
Number of pages: 12
Publisher: Harvard Business Review
Book Reviews of Tipping Point Leadership (HBR OnPoint Enhanced Edition)
Book Review: The premise is false
Summary: 1 Stars
The reason the crime fell in New York City was only partially due to better policing. Otherwise why did crime also fall in many other places without "Tipping Point Leadership"?
Crime fell because of the increase in abortion. For more information read "Freakonomics."
The problem with tipping point analysis is that it is rarely clear until after the action.
Summary of Tipping Point Leadership (HBR OnPoint Enhanced Edition)
When William Bratton was appointed police commissioner of New York City in 1994, turf wars over jurisdiction and funding were rife, promotion bore little relationship to performance, and crime was out of control. Yet in less than two years, and without an increase in his budget, Bratton turned New York into the safest large city in the nation. And the NYPD was only the latest of five law-enforcement agencies Bratton had turned around. In each case, he succeeded in record time despite limited resources, a demotivated staff, opposition from powerful vested interests, and an organization wedded to the status quo. Bratton's turnarounds demonstrate what the authors call "tipping point leadership." The theory of tipping points, which has its roots in epidemiology, hinges on the insight that in any organization, fundamental changes can occur quickly when the beliefs and energies of a critical mass of people create an epidemic movement toward an idea. Bratton begins by overcoming the cognitive hurdles that block companies from recognizing the need for radical change. He puts managers face-to-face with operational problems. Next, he manages around limitations on funds, manpower, or equipment by concentrating resources on the areas that are most in need of change and that have the biggest possible payoffs. He meanwhile solves the motivation problem by singling out key influencers--people with disproportionate power due to their connections or persuasive abilities. Finally, he closes off potentially fatal resistance from powerful opponents.General Books
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