Time Pacing: Competing in Markets That Won't Stand Still

Time Pacing: Competing in Markets That Won't Stand Still
by Kathleen M. Eisenhardt, Shona L. Brown

Time Pacing:  Competing in Markets That Won't Stand Still
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Book Summary Information

Author: Kathleen M. Eisenhardt, Shona L. Brown
Edition: Digital
Audio: English (Published)
Format: Download: PDF
Published: 1998-03-01
ISBN: N/A
Number of pages: 14
Publisher: Harvard Business Review

Book Reviews of Time Pacing: Competing in Markets That Won't Stand Still

Book Review: Time pacing = Setting the pace of competition
Summary: 3 Stars

Kathleen Eisenhardt is Professor of Strategy and Organization at Stanford University. Shona Brown is a consultant at McKinsey & Company in Toronto. They are the authors of 'Competing on the Edge: Strategy as Structured Chaos' (1998). This article was published in the March-April 1998 issue of Harvard Business Review.

This article discusses the authors' research into time pacing, "a strategy for competing in fast-changing, unpredictable markets by scheduling change at predictable time intervals." Their research focused on 12 successful companies in the computer industry, most importantly Intel (the microprocessor manufacturer). Unlike event pacing, which constitutes the familiar and natural order of things, time pacing refers to creating new products or services, launching new businesses, or entering new markets according to the calendar. According to the authors, time pacing has a powerful psychological impact and creates a relentless sense of urgency around meeting deadlines and concentrates individual and team energy around common goals. It requires managers to excel at two critical processes essential to success in changing markets: (1) managing transitions and (2) managing rhythm. The authors describe each of these two processes in detail. Time pacing helps managers avert the danger of changing too infrequently, it avoid managers becoming blocked into old patterns and habits. Time pacing opens up strategic options for the companies that use it, they can use it to keep up, gain competitive ground, and set the pace of competition in an industry. The authors complement the article with three useful sets of questions that can help managers put in place the fundamentals of time pacing in their organizations.

Although the authors uses some fine examples to explain time pacing, the article does not convince me. The article is quite clear on managing transitions, but it is not as clear about managing rhythms. I must admit that I also have some problems accepting and understanding the difference between time pacing and event pacing. However, the article gives some interesting insights into the timing within industries (planning reviews) and the role of modularity (versioning). You like this article? Don't forget their next article, 'Patching: Restitching Business Portfolios' (1999). The article is written in simple US-English.

Summary of Time Pacing: Competing in Markets That Won't Stand Still

Most companies change in reaction to events such as moves by the competition, shifts in technology, or new customer demands. In fairly stable markets, "event pacing" is an effective way to deal with change. But successful companies in rapidly changing, intensely competitive industries take a different approach. They change proactively, through regular deadlines. Kathy Eisenhardt of Stanford and Shona Brown of McKinsey have studied this alternative approach, which they call time pacing. Like a metronome, time pacing creates a rhythm to which managers can synchronize the speed and intensity of their efforts. For example, 3M dictates that 25% of its revenues every year will come from new products, Netscape introduces a new product about every six months, and Intel adds a new fabrication facility to its operations approximately every nine months. Time pacing creates a relentless sense of urgency around meeting deadlines and concentrates people on a common set of goals. Its predictability also provides people with a sense of control in otherwise chaotic markets. The authors show how companies such as Banc One, Cisco Systems, Dell Computer, Emerson Electric, Gillette, Intel, Netscape, Shiseido, and Sony implement the two essentials of time pacing. The first is managing transitions--the shift, for example, from one new-product-development project to the next. The second is setting the right rhythm for change. Companies that march to the rhythm of time pacing build momentum, and companies that effectively manage transitions sustain that momentum without missing important beats. This piece presents important new thinking on one of the most demanding challenges managers face today.

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