The Pocket Idiot's Guide to Performance Appraisal Phrases
by Peter Gray, John Carroll
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Book Summary Information
Author: John Carroll, Peter GrayEdition: Paperback
Audio: English (Unknown); English (Original Language); English (Published)
Published: 2006-03-07
ISBN: 1592574602
Number of pages: 192
Publisher: Alpha
Book Reviews of The Pocket Idiot's Guide to Performance Appraisal Phrases
Book Review: 4.5 Stars...
Summary: 5 Stars
Peter Gray and John H. Carroll's "Pocket Idiot's Guide to Performance Appraisal Phrases" is much more than you might expect from the title. It isn't just a listing of phrases, although it certainly includes quite a few of those. It includes information on understanding what the root of a performance problem is. For instance, if an employee is failing at a task because you didn't give him enough information to figure out exactly what you wanted, or enough resources to achieve the task, then berating him for failing isn't going to result in much improvement. The book provides a very balanced look at figuring out where a breakdown in communications might lie, or how to make the best use of a given employee.
The authors also include plenty of information on planning and holding your meeting--from scheduling it to planning the length to setting it up in order to achieve the effect you want. Included is some particularly helpful information on figuring out the major communication styles of your employees, and using this information to decide how best to tell them what you want them to know.
Even the phrases themselves are more than just empty lists. They're listed alphabetically by trait (things like Communication--Oral, Giving and Receiving Feedback, Problem-Solving, etc.), with a list of both positive and negative phrases accompanying each, as well as a description of the relevant skill. A wide variety of phrases are included so that they can apply to an equally wide variety of personality types, situations, and jobs. For instance, there are phrases to apply to everything from assembly-line factory jobs to management positions. Skills addressed include "soft" skills such as relationship-building, as well as sensitive issues such as personal hygiene.
There are just a couple of minor inconsistencies and typos, but nothing more than momentary confusion. Overall this is a very useful book.
Summary of The Pocket Idiot's Guide to Performance Appraisal Phrases
Performance reviews, minus the dread.Nobody likes performance appraisals. To make the most of them, though, managers and supervisors can take advantage of this guide, complete with the phrases and words they need to confidently conduct clear, objective performance reviews. Phrases are given for common behavior and skill categories as well as for common functional areas?and they work, regardless of appraisal type.
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