The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
by Robert I. Sutton

The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't
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Book Summary Information

Author: Robert I. Sutton
Edition: Hardcover
Published: 2007-02-22
ISBN: 0446526568
Number of pages: 224
Publisher: Business Plus

Book Reviews of The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

Book Review: Die Keinearschlochregel
Summary: 5 Stars

A**holes create a toxic work environment, destroying productivity. Sutton introduces the Total Cost of A**holes (TCA) metric. In the case of a salesman named Ethan, the cost was estimated at $160,000, including time spent by Ethan's manager, HR professionals, senior executives, outside counsel, as well as the costs related to high turnover of support staff.

Sutton warns not to hire wimps and polite clones. "A series of controlled experiments and field studies in organizations show that when teams engage in conflict over ideas in an atmosphere of mutual respect, they develop better ideas and perform better. For this reason, Intel requires all new employees to take "constructive confrontation class."

Summary of The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn't

The No Asshole Rule is a New York Times, Wall Street Journal, USA Today and Business Week bestseller. It won a Quill Award for the top business book of 2007, and was recently chosen as one of audible.com's top picks as well.
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