The Five Dysfunctions of a Team: A Leadership Fable

The Five Dysfunctions of a Team: A Leadership Fable
by Patrick M. Lencioni

The Five Dysfunctions of a Team: A Leadership Fable
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Book Summary Information

Author: Patrick M. Lencioni
Edition: Hardcover
Published: 2002-03-19
ISBN: 0787960756
Number of pages: 240
Publisher: Jossey-Bass
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Book Reviews of The Five Dysfunctions of a Team: A Leadership Fable

Book Review: Seagate spends $2 million annually to teach these lessons
Summary: 5 Stars

Intrigued by an article in the 5.26.08 issue of Fortune magazine, p113-122, I had to read this book. The article was about how Seagate spends $2 million each year for the "lord of all lords" team building exercise for 200 of it's employees (mostly engineers) -- and each day of the week-long journey is based upon one of "The Five Dsyfunctions of a Team." Before employees arrive at the event, they are asked to read the book -- a fast read -- which explains, with an easy-to-relate-to story line, each one of the five:

Absence of trust, which leads to invulnerability of team members
Fear of conflict, which leads to artificial harmony
Lack of commitment, which breeds ambiguity
Avoidance of accountability, which leads to low standards
Inattention to results, which leads to status/ego being all too important

Then all 200 of them are put through the paces at the event in about every way you could imagine to get out of their comfort zone like never before and to really understand, at the cellular level, how to trust others, why conflict is good, how to really commit, how to be both accountable and results-oriented. Each day, they do team building exercises on one of the 5, and then have a team competition at the end of the event.

The article starts out "Everyone here's going to die." The CEO tells them "Yes, everyone in this room will die - at some point ... Are you doing what you want to do in your life? Or are you just blowing through?" Watkins continues. "I'm challenging your life right now. What would you do if you knew you couldn't fail?..."

While most of us have been exposed by now to some type of team building event, I doubt there is one that is so life changing as this one. Seagate could have used any one of a number of books or team building programs -- or could have designed their own -- but they chose this one. Great testimony for how powerful it can be if an organization can overcome these team dysfunctions.

Enjoy,

Sally

Summary of The Five Dysfunctions of a Team: A Leadership Fable

Once again using an astutely written fictional tale to unambiguously but painlessly deliver some hard truths about critical business procedures, Patrick Lencioni targets group behavior in the final entry of his trilogy of corporate fables. And like those preceding it, The Five Dysfunctions of a Team is an entertaining, quick read filled with useful information that will prove easy to digest and implement. This time, Lencioni weaves his lessons around the story of a troubled Silicon Valley firm and its unexpected choice for a new CEO: an old-school manager who had retired from a traditional manufacturing company two years earlier at age 55. Showing exactly how existing personnel failed to function as a unit, and precisely how the new boss worked to reestablish that essential conduct, the book's first part colorfully illustrates the ways that teamwork can elude even the most dedicated individuals--and be restored by an insightful leader. A second part offers details on Lencioni's "five dysfunctions" (absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results), along with a questionnaire for readers to use in evaluating their own teams and specifics to help them understand and overcome these common shortcomings. Like the author's previous books, The Five Temptations of a CEO and Obsessions of an Extraordinary Executive, this is highly recommended. --Howard Rothman
In The Five Dysfunctions of a Team Patrick Lencioni once again offers a leadership fable that is as enthralling and instructive as his first two best-selling books, The Five Temptations of a CEO and The Four Obsessions of an Extraordinary Executive. This time, he turns his keen intellect and storytelling power to the fascinating, complex world of teams.

Kathryn Petersen, Decision Tech's CEO, faces the ultimate leadership crisis: Uniting a team in such disarray that it threatens to bring down the entire company. Will she succeed? Will she be fired? Will the company fail? Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight.

Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team. Just as with his other books, Lencioni has written a compelling fable with a powerful yet deceptively simple message for all those who strive to be exceptional team leaders.

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