The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Rapport--And Leave a Positive Impression

The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Rapport--And Leave a Positive Impression
by Debra Fine

The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Rapport--And Leave a Positive Impression
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Book Summary Information

Author: Debra Fine
Edition: Audio Cassette
Published: 1997-07-01
ISBN: 155977505X
Publisher: Careertrack

Book Reviews of The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Rapport--And Leave a Positive Impression

Book Review: Adding a dimension to a fine book
Summary: 4 Stars

I periodically teach a course for newly-hired and largely inexperienced application software consultants, "Soft Skills." This book with its imparted wisdoms from a person who climbed the ladder so to speak and its practical, checklist approach is one of the best I have read. I recommend it to my classes.
It is probably worthwhile for persons interested in effective human-to-human communication to also consider that knowledge of non-verbal communication and an ability to handle contentious issues are also key elements. Adding these to this fine book would make it less accessible so I recommend that persons who seek competence in this area explore these other topics as well.

Summary of The Fine Art of Small Talk: How to Start a Conversation, Keep It Going, Build Rapport--And Leave a Positive Impression

Do you spend an abnormal amount of time hiding out in the bathroom or hanging out at the buffet table at social gatherings? Does the thought of striking up a conversation with a stranger make your stomach do flip-flops? Do you sit nervously through job interviews waiting for the other person to speak? Are you a "Nervous Ned" (or "Nervous Nellie") when it comes to networking? Then it's time you mastered The FINE Art of Small Talk.

With practical advice and conversation "cheat sheets," The FINE Art of Small Talk will help you learn to feel more comfortable in any type of social situation, from lunch with the boss to an association event to a cocktail party where you don't know a soul.

The Fine Art of Small Talk teaches you to:

*Start a conversation even when you think you have nothing to say
*Avoid foot-in-mouth disease
*Stable your shaky knees and dry your sweaty palms
*Prevent pregnant pauses and awkward silences
*Adopt listening skills that will make you a better conversationalist
*Approach social functions with confidence
*Feel more at ease at parties, meetings, job interviews, and trade shows
*Turn every conversation into an opportunity for success

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