The Coming of the New Organization

The Coming of the New Organization
by Peter F. Drucker

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Book Reviews of The Coming of the New Organization

Book Review: The shift to knowledge-based organizations
Summary: 5 Stars

Drucker discusses the changes in the concept and structure of organizations from command-and-control organization to information-based organizations. The article discusses the transformation process - the availability of capital investment information changes the traditional budget exercise into an analysis of policy, the information-based organization requires more specialists overall than the command-and-control organization, and the information-based organization will have a flatter structure where the knowledge will be primarily at the bottom. Drucker also discusses the transformation of organizations, which is hard to decipher, but the author uses the hospital, the symphony orchestra, and the British administration in India to describe the various possibilities. Information-based organizations will also have different requirements: clear, simple, common objectives that translate into particular actions, and information responsibility to others and oneself. Finally, Drucker discusses the management problems facing information-based organizations: development of rewards, recognition, and career opportunities, creation of a unified vision, management structure for an organization of task forces, and the supply, preparation, and testing of top management people. According to Dr?cker, the job of building the information-based organization is the managerial challenge of the future.

Drucker has a reputation for predicting future trends and in this article he shows that skill again (do not forget that this article was written in 1988!). In simple terms he explains the challenges facing organizations turning from command-and-control into knowledge-based. For people that like the articles from Peter Drucker I recommend his (great value-for-money) book 'On the Profession of Management' (1998), which is a collection of 14 Harvard Business Review articles. The author uses simple US-English.

Summary of The Coming of the New Organization