Service Included: Four-Star Secrets of an Eavesdropping Waiter

Service Included: Four-Star Secrets of an Eavesdropping Waiter
by Phoebe Damrosch

Service Included: Four-Star Secrets of an Eavesdropping Waiter
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Book Summary Information

Author: Phoebe Damrosch
Edition: Hardcover
Published: 2007-10-01
ISBN: 0061228141
Number of pages: 240
Publisher: William Morrow

Book Reviews of Service Included: Four-Star Secrets of an Eavesdropping Waiter

Book Review: More inside a love life than inside a restaurant
Summary: 2 Stars

I really wanted to like this book--and this author. But what started out promisingly ultimately fell flat into a heap of 'who cares about your personal relationship with the sommelier?'. The insight gleaned didn't feel revealing (as the book was so hyped to do) and I ended up actually _disliking_ the author by the end, who, in turns, came across as smug, condescending and even small. I wanted this to be a book I was glad to have in hardcover. Instead I'm just left regretting I dropped the cash and didn't read the Amazon reviews beforehand (instead of just the critics'). At the risk of being cast out of some community, I FAR preferred Amanda Hesser's book about her latte-loving boyfriend to this one, which ended up being, in my mind, a book about Phoebe Damrosch's wine-loving one.

Summary of Service Included: Four-Star Secrets of an Eavesdropping Waiter

Kitchen Confidential meets Sex and the City in this delicious, behind-the-scenes memoir from the first female captain at one of New York City's most prestigious restaurants

While Phoebe Damrosch was figuring out what to do with her life, she supported herself by working as a waiter. Before long she was a captain at the New York City four-star restaurant Per Se, the culinary creation of master chef Thomas Keller.

Service Included is the story of her experiences there: her obsession with food, her love affair with a sommelier, and her observations of the highly competitive and frenetic world of fine dining.

She also provides the following dining tips:

  • Please do not ask your waiter what else he or she does.
  • Please do not steal your waiter's pen.
  • Please do not say you're allergic when you don't like something.
  • Please do not send something back after eating most of it.
  • Please do not make faces or gagging noises when hearing the specials—someone else at the table might like to order one of them.

After reading this book, diners will never sit down at a restaurant table the same way again.

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