Quality Audits for Improved Performance
by Dennis R. Arter

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Book Summary Information

Book Reviews of Quality Audits for Improved Performance

Book Review: Especially recommended for small business owners
Summary: 5 Stars

Summary of Quality Audits for Improved Performance

The new edition features:
* Expanded background and history of auditing
* A general model for auditing any management system
* Added information on process audits and the system-process-product relationship
* Auditor competencies and qualification
* Explanation of audit reports and the role of the auditor after the report
* New material on remedial and corrective action
* Example audit procedures and glossary of terms

Arter addresses both internal and supplier auditing as it relates to any quality management system, including ISO 9001, GMP, automotive, and others. He provides supportive examples and checklists throughout the book to help make this one of the best single-source reference guides. Quality practitioners and registrars will find this book to be a useful tool.

Contents:
* Brief History of Auditing
* What Is an Audit?
* General Model of Auditing
* Management Principles Audit Program Manager
* Phases of the Audit Process
* Audit Plan
* Reporting
* Remedial Action
* Corrective Action
* Close Out

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