People Styles at Work: Making Bad Relationships Good and Good Relationships Better
by Robert Bolton, Dorothy Grover Bolton
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Book Summary Information
Author: Dorothy Grover Bolton, Robert BoltonEdition: Paperback
Audio: English (Unknown); English (Original Language); English (Published)
Published: 1996-05-15
ISBN: 0814477232
Number of pages: 208
Publisher: AMACOM
Book Reviews of People Styles at Work: Making Bad Relationships Good and Good Relationships Better
Book Review: The Best Book I have ever read about Social Styles
Summary: 5 Stars
Recently, I became a certified trainer for Social Styles. I have red this book and others and became very knowledgeable about the subject. Also, I have attended several training workshops about the social styles.
I found this book an extremely excellent, well written and well presented. Robert Bolton has presented the concept of social styles based on the observable behavior that we can see others exhibit. These behaviors are the body language, voice tonality and words chosen. After 30 years of writing and training others on Socials Styles, Bolton was able to answer the reader questions along the way by his style of pre-anticipating what might be asked.
I believe the most important contribution that Mr. Bolton introduced is the "How to Flex" to others. "Flex" Concept is the major contribution, in my opinion, to this field. He modified the "Versatility" concept to more detailed and comprehensive approach. Versatility concept was introduced by David W. Merrill, in his book "Personality Styles and Effective Performance". "Flex" concept gives detailed Step by Stop approach to each Social Style of how to deal with the other style. I like the concept of "Rapport" that each style should establish with the other style. "Rapport" concept was not introduced by Dr. Merrill and it is totally a new contribution by Mr. Bolton.
The only difficulty I see that might face the reader is the comprehensive style used by Mr. Bolton that makes the book tending to be more of a Behavioral Research. Also, big amount of introductory material might make the reader loosing interest to complete the book.
I really advocate the interested one about Social Styles to read this great book!!!.
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Summary of People Styles at Work: Making Bad Relationships Good and Good Relationships Better
This text asserts that it is possible to overcome personality conflicts by understanding other people's differences instead of merely reacting to them emotionally. It presents a behavioural science model for understanding four different "people styles", and explains how readers can: identify their own style and how they appear to others; relate effectively - no matter how others react to them; create common ground with different people while retaining their own individuality; and evaluate other people's "people styles" and discover how to "flex" their style to match.Human Resources & Personnel Management Books
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