Leadership and Self-Deception: Getting out of the Box

Leadership and Self-Deception: Getting out of the Box
by Arbinger Institute

Leadership and Self-Deception: Getting out of the Box
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Book Summary Information

Author: Arbinger Institute
Edition: Paperback
Audio: English (Unknown); English (Original Language); English (Published)
Published: 2010-01-05
ISBN: 1576759776
Number of pages: 216
Publisher: Berrett-Koehler Publishers
Product features:
  • ISBN13: 9781576759776
  • Condition: New
  • Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold!

Book Reviews of Leadership and Self-Deception: Getting out of the Box

Book Review: A Leadership Book with a Unique Perspective
Summary: 5 Stars

This book is about the story of an executive hired by one of the most successful companies ever. The company requires newly-hired employees to meet with officials of the company for an entire day or two to go over a powerful cultural training process delving into how one thinks, feels, and relates to others. The company owes its outstanding business success to such training. The tenor of the book is that we all deceive ourselves about why we do what we do and about why others do what they do in response to us. This will lead to an amazing cycle of self-destructive behavior by all parties. However well intentioned we may be if we deceive ourselves, we always end up undermining our own performance.

The book brings up real world examples of many such situations that we can all feel and share. One of the unique features of this book is that it shows us that a proper Behavior in the form of communicating, coping, leaving, changing our own behavior, using any interpersonal skill, etc, is NOT going to be the answer to the problem. We must begin to think differently about others before we can fundamentally change the dynamics of situations to healthy and productive ones.

Without giving away the story of the book, I must talk about one thing that I would have liked the book to have addressed in more detail. That is the concept of" being result-driven;" Frankly I had to grapple with it.

We have been time and again trained to make our leadership and even resumes result-driven by thinking and talking about specific accomplishments. Even during a job interview, we can expect a question like "What is your management style?" to which one possible answer may be "I am a result-driven manager/executive."

I do not know if you ever applied for a high-level executive job with the Federal Government. For such jobs (above GS-15) OPM (the Office of Personnel Management) requires you to write essays about ECQs (Executive Core Qualifications). One of these ECQs is "Results Driven." OPM narrowly defines it as the "Ability to make timely and effective decisions and produce results."

If there is any negative about this book, it is this. The central question on being Result-Driven is "Does the end justify the means?" For example, I am no constitutional scholar but as a U.S. citizen, I would like to think that when the US Primary Framers wrote the Declaration of Independence and the Constitution of the United States they declared those inalienable rights for all human beings. They did not mean for these rights to be a piece of private property owned by US citizens only. Then, are we justified to use torture (I mean "Enhanced Interrogation") to obtain information results from "enemy combatants"? I think a book this powerful should have stepped into the area of Leadership Ethics as well but disappointingly it does not. This is the only weakness I was able to detect. This book from the Arbinger Institute is so good to be read and even better listened to its audio version several times.

This is one of the best books you will have in your library - A highly recommended 5-Star book or audio book.

Summary of Leadership and Self-Deception: Getting out of the Box

Since it?s original publication nine years ago, Leadership and Self-Deception has become an international word-of-mouth phenomenon. Rather than tapering off, it has sold more copies each year since 2004 than it did in any of the first four years after publication. The book?s central insight?that the key to leadership lays not in what we do, but in who we are?has proved to have powerful resonances not only for organizational leadership, but in readers? personal lives as well. Leadership and Self-Deception uses an entertaining story about an executive facing challenges at work and at home to expose the precise psychological processes that conceal our true motivations and intentions from us and trap us in a ?box? of endless self-justification. Most importantly, the book shows us the way out.

This new edition has been revised throughout to make the story more readable and compelling. And drawing on the extensive correspondence they?re received over the years the authors have added a section that outlines the many ways that readers have been using Leadership and Self-Deception, focusing on five specific areas: hiring, teambuilding, conflict resolution, accountability, and personal growth and development.


Using the story/parable format so popular these days, Leadership and Self-Deception takes a novel psychological approach to leadership. It's not what you do that matters, say the authors (presumably plural--the book is credited to the esteemed Arbinger Institute), but why you do it. Latching onto the latest leadership trend won't make people follow you if your motives are selfish--people can smell a rat, even one that says it's trying to empower them. The tricky thing is, we don't know that our motivation is flawed. We deceive ourselves in subtle ways into thinking that we're doing the right thing for the right reason. We really do know what the right thing to do is, but this constant self-justification becomes such an ingrained habit that it's hard to break free of it--it's as though we're trapped in a box, the authors say.

Learning how the process of self-deception works--and how to avoid it and stay in touch with our innate sense of what's right--is at the heart of the book. We follow Tom, an old-school, by-the-book kind of guy who is a newly hired executive at Zagrum Corporation, as two senior executives show him the many ways he's "in the box," how that limits him as a leader in ways he's not aware of, and of course how to get out. This is as much a book about personal transformation as it is about leadership per se. The authors use examples from the characters' private as well as professional lives to show how self-deception skews our view of ourselves and the world and ruins our interactions with people, despite what we sincerely believe are our best intentions.

While the writing won't make John Updike lose any sleep, the story entertainingly does the job of pulling the reader in and making a potentially abstruse argument quite enjoyable. The authors have a much better ear for dialogue than is typical of the genre (the book is largely dialogue), although a certain didactic tone creeps in now and then. But ultimately it's a hopeful, even inspiring read that flows along nicely and conveys a message that more than a few managers need to hear. --Pat McGill

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