How to Win Friends & Influence People
by Dale Carnegie
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Book Summary Information
Author: Dale CarnegieEdition: Paperback
Published: 1998-10-01
ISBN: 0671027034
Number of pages: 288
Publisher: Pocket
Book Reviews of How to Win Friends & Influence People
Book Review: A Drop of Honey Is Better than a Gallon of Vinegar
Summary: 5 Stars
"How to Win Friends and Influence People" is the definitive self-help book. Whether you're trying to make friends, improve your sales closing ratio or persuade others to your way of thinking, this is the preeminent book for learning how to do so. Many books that have followed used this as their template.
To win friends and influence people:
1. Never criticize, condemn or complain.
2. Always show your sincere appreciation.
3. Talk in terms of what others want and how they can achieve their goals.
4. Show genuine interest (not false flattery) in what others have to say.
5. Smile.
6. Remember people's names.
7. Listen closely to what others have to say and encourage them to tell you more.
8. Make others feel important and acknowledge what they have to offer. Avoid the urge to "one-up" the other guy.
9. The only way to win an argument is to avoid it.
10. Never directly tell someone they're wrong. It will raise their defenses and inhibit their objectivity.
11. Welcome disagreements as opportunities to understand one another.
12. Try to look at things from the other's point of view.
There are approximately thirty chapters/rules for winning friends and influencing people. The above are just a few.
If more people in the world understood and used these techniques, we'd all be so much better off.
Summary of How to Win Friends & Influence People
This grandfather of all people-skills books was first published in 1937. It was an overnight hit, eventually selling 15 million copies. How to Win Friends and Influence People is just as useful today as it was when it was first published, because Dale Carnegie had an understanding of human nature that will never be outdated. Financial success, Carnegie believed, is due 15 percent to professional knowledge and 85 percent to "the ability to express ideas, to assume leadership, and to arouse enthusiasm among people." He teaches these skills through underlying principles of dealing with people so that they feel important and appreciated. He also emphasizes fundamental techniques for handling people without making them feel manipulated. Carnegie says you can make someone want to do what you want them to by seeing the situation from the other person's point of view and "arousing in the other person an eager want." You learn how to make people like you, win people over to your way of thinking, and change people without causing offense or arousing resentment. For instance, "let the other person feel that the idea is his or hers," and "talk about your own mistakes before criticizing the other person." Carnegie illustrates his points with anecdotes of historical figures, leaders of the business world, and everyday folks. --Joan PriceYOU CAN GO AFTER THE JOB YOU WANT...AND GET IT! YOU CAN TAKE THE JOB YOU HAVE...AND IMPROVE IT! YOU CAN TAKE ANY SITUATION YOU'RE IN...AND MAKE IT WORK FOR YOU!
For more than sixty years the rock-solid, time-tested advice in this book has carried thousands of now famous people up the ladder of success in their business and personal lives.
Now this previously revised and updated bestseller is available in trade paperback for the first time to help you achieve your maximum potential throughout the next century! Learn:
* THREE FUNDAMENTAL TECHNIQUES IN HANDLING PEOPLE
* THE SIX WAYS TO MAKE PEOPLE LIKE YOU
* THE TWELVE WAYS TO WIN PEOPLE TO YOUR WAY OF THINKING
* THE NINE WAYS TO CHANGE PEOPLE WITHOUT AROUSING RESENTMENT
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