Foundations of IT Service Management Based on ITIL? V3 (English version)
by Inform-IT
Our Price: $57.00
Availability: Usually ships in 24 hours
Category: Book
See more book details and other editions
Book Summary Information
Author: Inform-ITEdition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 2007-09-24
ISBN: 9087530579
Number of pages: 350
Publisher: Van Haren Publishing
Book Reviews of Foundations of IT Service Management Based on ITIL? V3 (English version)
Book Review: Good book to get you pass IT foundation but ...
Summary: 3 Stars
It is a good book to get you to the pass ITIL foundation exam but it is extremely limited, hard to read and does not contain a lot of the useful ITIL materials.
If you are not going to take the test, find another better book.
Summary of Foundations of IT Service Management Based on ITIL? V3 (English version)
Foundations of IT Service Management based on ITIL has become the industry classic guide on the topic of ITIL. Over the years this authoritative itSMF guide has earned its place on the bookshelves and in the briefcases of industry experts as they implement best practices within their organizations.
This 2007 version has now been upgraded to reflect ITIL V3. Written in the same concise way and covering all the facts, readers will find that this title succinctly covers the key aspects of the ITIL V3 upgrade.
The new ITIL V3 approach covering the ITIL Lifecycle is fully covered. In addition those who are familiar with the Version 2 process approach will be delighted to discover that this new edition of Foundations of IT Service Management based on ITIL V3 has split out all the processes and describes them in detail. This means that it is easy for all readers to access and grasp the process concepts that are so pivotal to many service management day-to-day operations.
Reference Books
Book Subjects
- Arts & Photography
- Audiobooks on Cassette
- Audiobooks on CD
- Biographies & Memoirs
- Business & Investing
- Children's Books
- Comics & Graphic Novels
- Computers & Internet
- Cooking, Food & Wine
- e-Books
- Engineering
- Entertainment
- Gay & Lesbian
- Health, Mind & Body
- History
- Home & Garden
- Horror
- Law
- Literature & Fiction
- Medicine
- Mystery & Thrillers
- Nonfiction
- Outdoors & Nature
- Parenting & Families
- Professional & Technical
- Reference
- Religion & Spirituality
- Romance
- Science
- Science Fiction & Fantasy
- Sports
- Teens
- Travel
Most talked about in The IT Skeptic's Best ITIL and ITSM Books
The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Stepsby Kevin Behr; Gene Kim; George Spafford
Information Technology Process Institute; Published: 2005-06-15; Paperback; Book
Best price: $19.20
Price in other shops:
COBIT Control Practices: Guidance to Achieve Control Objectives for Successful IT Governance, 2nd Editionby IT Governance Institute
Isaca; Published: 2007-05-01; Spiral-bound; Book
Best price: $110.00
IT Assurance Guide: Using COBITby IT Governance Institute
Isaca; Published: 2007-05-01; Spiral-bound; Book
Best price: $165.00
Official Introduction to the Itil Service Lifecycle (Official Introduction)by Ogc
Stationery Office Books (TSO); Published: 2007-08; Paperback; Book
Best price: $80.00
Passing Your ITIL Foundation Examby OGC
Published: 2007; Paperback; Book
Foundations of IT Service Management Based on ITIL? V3 (English version)by Inform-IT
Van Haren Publishing; Published: 2007-09-24; Paperback; Book
Best price: $57.00
Similar Books and other products
ITIL V3 Foundation Complete Certification Kit - Study Guide Book and Online Courseby Tim Malone, Michael Wedemeyer, Gerard Blokdijk
Emereo Pty Ltd; Published: 2008-03-06; Paperback; Book
Best price: $83.93
Price in other shops:
Itil Lifecycle Publication Suite, Version 3: Continual Service Improvement, Service Operation, Service Strategy, Service Transition, Service Designby Ogc
Stationery Office; Published: 2007-07-30; Paperback; Book
Best price: $502.40
Price in other shops:
Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Managementby Randy A. Steinberg
Trafford Publishing; Published: 2005-10-01; Paperback; Book
Best price: $65.00
ITIL V3 Process Map (11x17) (V3)by Ramon Smitherman
Dream Catchers, Inc; Published: 2007; Map; Book
Best price: $9.95
Servicing ITIL: A Handbook of IT Services for ITIL Managers and Practitionersby Randy A. Steinberg
Trafford Publishing; Published: 2007-09-20; Paperback; Book
Best price: $24.95
The ITIL V3 Factsheet Benchmark Guide - An Award-Winning ITIL T s Tips on achieving ITIL V3 and ITIL Foundation Certification for ITIL Service Managementby The Art of Service
The Art of Service; Published: 2007-10-01; Paperback; Book
Best price: $44.95
Price in other shops:
Measuring ITIL: Measuring, Reporting and Modeling - the IT Service Management Metrics That Matter Most to IT Senior Executivesby Randy A. Steinberg
Trafford Publishing; Published: 2006-08-02; Paperback; Book
Best price: $24.95
Metrics for IT Service Managementby Peter Brooks
Van Haren Publishing; Published: 2006-01-31; Paperback; Book
Best price: $53.98
Price in other shops:
The Visible Ops Handbook: Implementing ITIL in 4 Practical and Auditable Stepsby Kevin Behr; Gene Kim; George Spafford
Information Technology Process Institute; Published: 2005-06-15; Paperback; Book
Best price: $19.20
Price in other shops:
ITIL Service Support and Service Delivery Process Modelby Key Skills ILX
Key Skills ILX; Published: 2005-12-01; Wall Chart; Book
Best price: $10.99