Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time
by Susan Scott

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Book Summary Information

Author: Susan Scott
Edition: Paperback
Published: 2004-01-06
ISBN: 0425193373
Number of pages: 320
Publisher: Berkley Trade

Book Reviews of Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Book Review: Tox
Summary: 5 Stars

I have read many business books, and this one is in a class all itself. It's contents apply to personal and business relationships of all types. Real world experience that is well written, humorous, effective, and easy to implement. I highly recommend this book for anyone that maintains a relationship of any kind with any other person.

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Summary of Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

Susan Scott believes that interpersonal difficulties--at work and at home--are a direct result of our inability to communicate well. Fierce Conversations is based on principles from her international consulting practice, in which she teaches executives how to conduct such exchanges more dynamically and ultimately more effectively, thereby improving the relationships they enjoy with their various dialogue partners "one conversation at a time." Using identifiable anecdotes from her experience to inspire and inform, along with a series of practical exercises designed to impart the requisite skills, Scott walks readers through the individual steps she's developed to build better associations through more robust and honest discourses. Addressing all aspects of the process, from several methods for listening more attentively to specific ways she's fashioned to confront and resolve issues "that stand between you and success," Scott offers the type of concrete advice and confidence-building counsel that should help even the most reticent improve their communication skills dramatically. --Howard Rothman

The Wall Street Journal bestseller, now with new material.

The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. To do that, she explains, one must transform everyday conversations employing effective ways to get the message across. In this guide, which includes exercises and tools to take you step by step through the Seven Principles of Fierce Conversations, Scott teaches readers how to:

? Overcome barriers to meaningful communication
? Expand and enrich conversations with colleagues, friends, and family
? Increase clarity and improve understanding
? Handle strong emotions-on both sides of the table

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