Defusing the Angry Patron: A How-To-Do-It Manual for Librarians and Paraprofessionals (How to Do It Manuals for Librarians)
by Rhea Joyce Rubin
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Book Summary Information
Author: Rhea Joyce RubinEdition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 2000-01
ISBN: 1555703720
Number of pages: 99
Publisher: Neal-Schuman Publishers
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