Coercion: Why We Listen to What "They" Say

Coercion: Why We Listen to What "They" Say
by Douglas Rushkoff

Coercion: Why We Listen to What "They" Say
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Book Summary Information

Author: Douglas Rushkoff
Edition: Paperback
Published: 2000-10-01
ISBN: 157322829X
Number of pages: 304
Publisher: Riverhead Trade

Book Reviews of Coercion: Why We Listen to What "They" Say

Book Review: Does Rushkoff Coerce as Well?
Summary: 3 Stars

The two best chapters in this book are on the processes of architectural design in commerce spaces and the piece on advertising. What the book will do, especially through the lens of Rushkoff is prompt you to question why you are reacting in certain ways to certain messages and to realize that all media messages are carefully crafted products after a lot of money and time has been invested in them. There are no mistakes in these messages - it is all intentionally rendered to evoke an emotional response and commitment from the individual to participate in the product as a symbol of a consumerist society.

Rushkoff, as always, is an entertaining and convincing writer. However, what is lacking is data that stretches beyond his point of view. Certainly his point of view comes from an immersion in the culture of media beyond which most people will not be privy. However, is this only Doug's opinion about the world, or is this a good indicator of how things are actually working? The line between fact and fiction seems blurred here as it is in any media venture. After reading this book one has to ask if Doug is also leading us on and coercing us to believe him beyond fact...

Summary of Coercion: Why We Listen to What "They" Say

In 1994's Cyberia: Life in the Trenches of Hyperspace, Douglas Rushkoff extolled the democratic promise of the then-emergent Internet, but the once optimistic author has grown a bit disillusioned with what the Net--and the rest of the world--has become. His exuberantly written, disturbing Coercion may induce paranoia in readers as it illuminates the countless ways marketing has insinuated itself not just into every aspect of Western culture but into our individual lives. Rushkoff opens with a series of pronouncements: "They say human beings use only ten percent of their brains.... They say Prozac alleviates depression." But "who, exactly, are 'they,'" he asks, and "why do we listen to them?"

Marketing continues to grow more aggressive, and Rushkoff tracks the increasingly coercive techniques it employs to ingrain its message in the minds of consumers, as well as the results: toddlers can recognize the golden arches of McDonald's, young rebels get tattooed with the Nike swoosh, and news stories are increasingly taken verbatim from company press releases. "Corporations and consumers are in a coercive arms race," argues Rushkoff. "Every effort we make to regain authority over our actions is met by an even greater effort to usurp it." As he surveys the visual, aural, and scented shopping environment and interviews salesmen, public relations men, telemarketers, admen, and consumers, Rushkoff--who admits to being one of "them" in his occasional capacity as paid corporate consultant--concludes that "they" are just "us" and that the only way the process of coercion can be reversed is to refuse to comply. "Without us," he assures, "they don't exist." --Kera Bolonik


Noted media pundit Douglas Rushkoff gives a devastating critique of the influence techniques behind our culture of rampant consumerism. With a skilled analysis of how experts in the fields of marketing, advertising, retail atmospherics, and hand-selling attempt to take away our ability to make rational decisions, Rushkoff delivers a bracing account of why we buy what we buy, and helps us recognize when we're being treated like consumers instead of human beings.

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