Cisco Packetized Voice & Data Integration

Cisco Packetized Voice & Data Integration
by Robert Caputo

Cisco Packetized Voice & Data Integration
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Book Summary Information

Author: Robert Caputo
Edition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 1999-09-27
ISBN: 0071347771
Number of pages: 352
Publisher: McGraw-Hill Companies

Book Reviews of Cisco Packetized Voice & Data Integration

Book Review: Great book, excellent overview
Summary: 5 Stars

Caputo does a great job providing a thorough overview of packetized voice and a broad variey of QoS approaches. The books is also packed with useful figures, tables, and configuration command examples. Today I believe it stands as an excellent introduction to the topic and provides an great basis upon which to dig into even the newest QoS approaches that have evolved since.

Summary of Cisco Packetized Voice & Data Integration

Integrate voice and data traffic on your Cisco network. If you're ready for the economy and versatility of combining voice and data on your Cisco-based network, Cisco Packetized Voice & Data Integration, by Robert Caputo, packs all the know-how you need to plan, design and implement an all-in- one solution. From packetized voice fundamentals to delivering quality of service (QOS) for Voice-over IP and Frame Relay, you're shown how to develop a dial plan, deploy advanced voice functions, and roll it all up into a single dependable system. Detailed configuration examples take you inside the Cisco network, and case studies show you successful voice and data integration in real-world organizations. You also get a quick-reference Cisco IOS Voice Command Reference plus guides to industry standards,controlling bodies and voice communications terms.
Everyone with a dedicated WAN connection is implementing on it some kind of Voice over IP solution these days. The setup process is too easy, the cost too low, and the quality of service too high to ignore this application of your data channels. Cisco Packetized Voice & Data Integration might be the best practically oriented Voice over IP (VoIP) book around, if you want to do some reading on the topic. If you're looking for a more academic treatment of the standards and concepts that underlie VoIP, you'll want to supplement it probably with Uyless Black's Voice Over IP or another mostly conceptual text. But engineers with a job to do will appreciate author Robert Caputo's willingness to share stories and lessons from his life's work.

Caputo has earned praise for helping to blur the distinction between "voice people" and "data people," a schism that continues to rule many organizations and should be eliminated as voice-over-data solutions become more popular. This book explains voice concepts (PBXs, telephone signaling, and so on) in "data people" terms. It also discusses thoroughly IP concepts such as Quality of Service (QoS). Focusing mainly on the Cisco 3600 family of routers and their voice cards, Caputo gives detailed configuration instructions that include dial-plan design, connectivity with analog phone equipment, and interconnection of geographically separated PBXs (PBX trunking). You'll find plenty of fully listed configuration files here.

Bear in mind that this book focuses on VoIP exclusively, without much more than a nod to the specifics of VoIP implementation under Asynchronous Transfer Mode (ATM). There's just one chapter on Frame Relay; this isn't a problem, just a characteristic. Turn to Oliver Chukwudi Ibe's Essentials of ATM Networks and Services for details on ATM, and Jeff Buckwalter's Frame Relay: Technology and Practice for more information on Frame Relay. --David Wall

Topics covered: Implementation of a corporate voice infrastructure on an IP network, particularly one that's based on Cisco Systems routers. There's an overview of VoIP technologies here and an introduction to telephony concepts for data-network engineers. Quality of Service (QoS) gets plenty of attention, and there's a detailed explanation of how to develop a system of phone numbers and network addresses (a dial plan). A series of sample configurations, in addition to one that includes an IP voice trunk between two geographically separated PBXs, concludes this volume.

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