Business Process Management, Second Edition: Practical Guidelines to Successful Implementations

Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
by John Jeston, Johan Nelis

Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
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Book Summary Information

Author: Johan Nelis, John Jeston
Edition: Paperback
Audio: English (Original Language); English (Unknown); English (Published)
Published: 2008-03-07
ISBN: 0750686561
Number of pages: 504
Publisher: Butterworth-Heinemann

Book Reviews of Business Process Management, Second Edition: Practical Guidelines to Successful Implementations

Book Review: An Important Addition to your BPM Bookshelf
Summary: 4 Stars

Overall, this is a very good process management book. As a consultant and BPM trainer, I often recommend this book to my classes. It provides a newcomer to Business Process Management a structured "how to" approach for applying Business Process Improvement step-by-step.

The first 18 chapters (there are 28) are great. The first 10-12 chapters are essential for both experienced and inexperienced BPM analysts. These chapters should be read carefully and re-read many times.

The only reason that I didn't give this book 5 stars, is because some of the business examples could be better and there is a lot of "fluff" writing in the middle chapters that could have been condensed and made this book more readable. But don't get me wrong; this book is well worth the money and I refer to it often. It is definitely a "must buy"...

Summary of Business Process Management, Second Edition: Practical Guidelines to Successful Implementations

Business Process Management: Practical Guidelines to Successful Implementations provides organizational leadership with an understanding of Business Process Management and its benefits to an organization.

This is an easy-to-use, easy-to-read guide that provides a practical framework, complete with a set of tools and techniques, to successfully implement Business Process Management projects. In addition, it features vital organizational perspectives that not only provide an overall view of BPM and the move towards a process-centric organization, but also reveal how to embed BPM within an organization to ensure a continuous business process improvement culture.

* A proven step-by-step framework for the Business Process Management practitioner

* Features practical tools, explanations, guidance and over 50 case studies to illustrate best practice

* New edition includes checklists of all phases & steps, summaries of tools per phase, and an overview of business process trends

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