Beyond Buzz: The Next Generation of Word-of-Mouth Marketing

Beyond Buzz: The Next Generation of Word-of-Mouth Marketing
by Lois Kelly

Beyond Buzz: The Next Generation of Word-of-Mouth Marketing
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Book Summary Information

Author: Lois Kelly
Edition: Hardcover
Audio: English (Original Language); English (Unknown); English (Published)
Published: 2007-03-26
ISBN: 0814473830
Number of pages: 240
Publisher: AMACOM

Book Reviews of Beyond Buzz: The Next Generation of Word-of-Mouth Marketing

Book Review: The Power of Conversations
Summary: 5 Stars

Every once in a while, a book comes along that changes the way we view the world of business, and marketing in particular. Lois Kelly's "Beyond Buzz" is a smart and practical primer on the power of conversational marketing. Turn the first page and you discover the big idea - "Marketing is about having conversations and engaging with people in interesting discussions, through new and traditional channels." While the big idea isn't anything new, especially in today's YouTube generation, the greatest insight for me was the ability to design a message that inspires and empowers consumers. Peter Drucker once said that "Business is marketing and innovation, and nothing else", in that vain, this could be one of the most important marketing books to come along in a long time.

Summary of Beyond Buzz: The Next Generation of Word-of-Mouth Marketing

Selected as one of Library Journal's Best Business Books for 2007

Tied for the Gold Medal in the first annual Axiom Business Awards, sponsored by Inc. Magazine.

It's official: the old marketing model is dead, and word of mouth is king. But while a lot of attention has been paid to the mechanics of creating buzz, only the savviest of marketers have learned to focus on crafting the right kind of message -- because without it, even the loudest buzz will soon die down. Beyond Buzz shows readers how to listen to customers, identify what is important to them, and then craft the kind of message that will truly resonate and spark conversation.

Filled with insightful examples of conversational marketing at work, Beyond Buzz gives readers the tools and inspiration they need to create an effective and interesting conversational theme that will engage their customers and take their marketing to a whole new level.

Without the right message in place, word of mouth marketing will never live up to its promise. This innovative and practical book shows readers how to ignite people's interest...and generate much more than buzz.

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